Next Level Fitness

Terms & Conditions
Next Level Fitness GQ A trading name of K2024445295 (South Africa) (Pty) Ltd (Registration No. 2024/445295/07)

Last updated: 09/07/2026
1. Introduction
These Terms & Conditions govern your use of the Next Level Fitness GQ website (www.nlfitness.co.za) and your engagement with our personal training, group exercise, and online coaching services. By using our website, booking a session, or purchasing a package, you agree to be bound by these Terms & Conditions.

These Terms are governed by the laws of the Republic of South Africa, and any disputes will be subject to the jurisdiction of the South African courts.
2. Who We Are
K2024445295 (South Africa) (Pty) Ltd, trading as Next Level Fitness GQ. Address: 3rd Floor, Westway Centre, 349 Cape Road, Newton Park, 6055 Contact: 083 568 6046
3. Our Services
We offer:

Personal training sessions
Group exercise classes
Online coaching

Services are provided on a package basis (see our Package & Services Agreement for full detail on packages, validity, and cancellation rules). We do not offer ongoing membership contracts.
4. Eligibility and Age Requirements
Our services are available to individuals of all ages, subject to the requirements below.
Members under the age of 18 require signed parental or legal guardian consent before participating in any personal training, group exercise, or online coaching service. This includes consent to the Health Disclaimer/Fitness Waiver.
By booking on behalf of a minor, the parent or guardian confirms they have the legal authority to do so and accepts these Terms on the minor's behalf.
5. Health and Safety
All clients must disclose relevant medical history and any conditions that may affect their ability to safely participate in training, as set out in our Health Disclaimer/Fitness Waiver.
We reserve the right to refuse or suspend services where a client has a medical condition that poses a safety risk, until appropriate medical clearance is obtained.
6. Bookings and Cancellations
Booking and cancellation thresholds apply to all sessions and classes. Full details are set out in our Refund/Cancellation Policy, which forms part of these Terms. In summary:

Personal training sessions require booking at least 24 hours in advance and may be cancelled up to 8 hours before the session without forfeiting the session.
Group exercise classes require booking at least 2 hours in advance and may be cancelled up to 6 hours before the class without forfeiting the session.
7. Payment
All packages must be paid for in full before sessions are released for use. No sessions will be made available on an unpaid or partially paid package.
Payments are processed securely through Payfast. We do not store your full payment card details.
8. Website Use
You agree to use our website only for lawful purposes and not to engage in any conduct that could damage, disable, or impair the website or interfere with any other party's use of it.
All content on the website (including text, images, and branding) is owned by or licensed to Next Level Fitness GQ and may not be copied or reproduced without permission.
9. Limitation of Liability
To the maximum extent permitted by law, Next Level Fitness GQ shall not be liable for any indirect, incidental, or consequential loss or damage arising from the use of our website or services.
Nothing in these Terms limits liability that cannot lawfully be excluded, including liability for gross negligence.
Specific liability terms relating to physical training risks are set out in our Health Disclaimer/Fitness Waiver, which every client must read and sign before participating.
10. Guest Policy
Guests may attend sessions or classes at the discretion of the trainer conducting that session. All guests must complete an indemnity form before participating.
11. Changes to These Terms
We may update these Terms & Conditions from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.
12. Governing Law
These Terms are governed by the laws of the Republic of South Africa. Any disputes arising from these Terms shall be subject to the jurisdiction of the South African courts.
13. Contact Us
Next Level Fitness GQ 3rd Floor, Westway Centre, 349 Cape Road, Newton Park, 6055 Tel: 083 568 6046 Email: admin@nlfitness.co.za

Health Disclaimer & Fitness Waiver
Next Level Fitness GQ A trading name of K2024445295 (South Africa) (Pty) Ltd (Registration No. 2024/445295/07)

This document must be read and signed (physically or electronically) by every client before participating in any personal training session, group exercise class, or online coaching programme offered by Next Level Fitness GQ. Where the client is under the age of 18, this document must be signed by a parent or legal guardian.
1. Nature of Activities
Next Level Fitness GQ provides personal training, group exercise classes, and online coaching. These activities may involve heavy lifting, high-intensity training, and the use of weight training and other exercise equipment. These activities carry an inherent risk of physical injury, regardless of the fitness level or experience of the participant.
2. Health Declaration
By signing this waiver, I confirm that:

I have disclosed my full medical history, including any current or past injuries, medical conditions, medications, or physical limitations, to Next Level Fitness GQ and my assigned trainer.
I do not have any medical contraindications that would prevent me from safely participating in personal training, group exercise, or online coaching, or I have obtained medical clearance from a qualified medical practitioner confirming that I am fit to participate.
I understand that it is my responsibility to inform my trainer immediately of any change in my health status, including new injuries, conditions, pain, or discomfort experienced before, during, or after any session.
I understand that Next Level Fitness GQ and its trainers are relying on the accuracy of the information I provide in assessing my ability to safely participate.
3. Assumption of Risk
I understand and acknowledge that:

Participation in personal training, group exercise, and online coaching carries inherent risks, including but not limited to muscle strain, joint injury, cardiovascular events, and other physical injury, which may result from my own actions, the actions of others, equipment used, or the negligence of others, including Next Level Fitness GQ, its trainers, and staff.
I voluntarily choose to participate in these activities with full knowledge of the risks involved and voluntarily assume all such risks.
For online coaching specifically, I acknowledge that no trainer is physically present to supervise my form or environment, and that I am responsible for training in a safe space and stopping any exercise that causes pain or discomfort.
4. Indemnity
In consideration of being permitted to participate in personal training, group exercise, and/or online coaching offered by Next Level Fitness GQ, I, on behalf of myself, my heirs, executors, and legal representatives, hereby indemnify and hold harmless K2024445295 (South Africa) (Pty) Ltd, trading as Next Level Fitness GQ, its directors, employees, trainers, and agents from and against any and all claims, damages, losses, costs, and expenses (including legal costs) arising from or related to my participation in any session, class, or programme, including any injury, illness, disability, or death, save to the extent such claims arise from the gross negligence or wilful misconduct of Next Level Fitness GQ, its directors, employees, trainers, or agents, which cannot lawfully be excluded.
5. Minors
Where the participant is under the age of 18:

A parent or legal guardian must complete and sign this waiver on the minor's behalf.
The parent or legal guardian confirms they have full legal authority to consent to the minor's participation and to the terms of this waiver, and personally accepts the assumption of risk and indemnity obligations set out above on the minor's behalf.
6. Guests
Any guest attending a session or class at the invitation of a client, and at the discretion of the trainer conducting that session, must complete and sign this waiver (or a guest-specific indemnity form) before participating.
7. Acknowledgement
I confirm that I have read and understood this Health Disclaimer & Fitness Waiver in full, that I have had the opportunity to ask questions about its content, and that I sign it voluntarily and with full understanding of its legal effect.