Terms & Conditions

Next Level Fitness GQ A trading name of K2024445295 (South Africa) (Pty) Ltd (Registration No. 2024/445295/07)

Last updated: 09/07/2026

1. Introduction

These Terms & Conditions govern your use of the Next Level Fitness GQ website (www.nlfitness.co.za) and your engagement with our personal training, group exercise, and online coaching services. By using our website, booking a session, or purchasing a package, you agree to be bound by these Terms & Conditions.

These Terms are governed by the laws of the Republic of South Africa, and any disputes will be subject to the jurisdiction of the South African courts.

2. Who We Are

K2024445295 (South Africa) (Pty) Ltd, trading as Next Level Fitness GQ. Address: 3rd Floor, Westway Centre, 349 Cape Road, Newton Park, 6055 Contact: 083 568 6046

3. Our Services

We offer:

Personal training sessions
Group exercise classes
Online coaching

Services are provided on a package basis (see our Package & Services Agreement for full detail on packages, validity, and cancellation rules). We do not offer ongoing membership contracts.

4. Eligibility and Age Requirements

Our services are available to individuals of all ages, subject to the requirements below.
Members under the age of 18 require signed parental or legal guardian consent before participating in any personal training, group exercise, or online coaching service. This includes consent to the Health Disclaimer/Fitness Waiver.
By booking on behalf of a minor, the parent or guardian confirms they have the legal authority to do so and accepts these Terms on the minor’s behalf.

5. Health and Safety

All clients must disclose relevant medical history and any conditions that may affect their ability to safely participate in training, as set out in our Health Disclaimer/Fitness Waiver.
We reserve the right to refuse or suspend services where a client has a medical condition that poses a safety risk, until appropriate medical clearance is obtained.

6. Bookings and Cancellations

Booking and cancellation thresholds apply to all sessions and classes. Full details are set out in our Refund/Cancellation Policy, which forms part of these Terms. In summary:

Personal training sessions require booking at least 24 hours in advance and may be cancelled up to 8 hours before the session without forfeiting the session.
Group exercise classes require booking at least 2 hours in advance and may be cancelled up to 6 hours before the class without forfeiting the session.

7. Payment

All packages must be paid for in full before sessions are released for use. No sessions will be made available on an unpaid or partially paid package.
Payments are processed securely through Payfast. We do not store your full payment card details.

8. Website Use

You agree to use our website only for lawful purposes and not to engage in any conduct that could damage, disable, or impair the website or interfere with any other party’s use of it.
All content on the website (including text, images, and branding) is owned by or licensed to Next Level Fitness GQ and may not be copied or reproduced without permission.

9. Limitation of Liability

To the maximum extent permitted by law, Next Level Fitness GQ shall not be liable for any indirect, incidental, or consequential loss or damage arising from the use of our website or services.
Nothing in these Terms limits liability that cannot lawfully be excluded, including liability for gross negligence.
Specific liability terms relating to physical training risks are set out in our Health Disclaimer/Fitness Waiver, which every client must read and sign before participating.

10. Guest Policy

Guests may attend sessions or classes at the discretion of the trainer conducting that session. All guests must complete an indemnity form before participating.

11. Changes to These Terms

We may update these Terms & Conditions from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes arising from these Terms shall be subject to the jurisdiction of the South African courts.

13. Contact Us

Next Level Fitness GQ 3rd Floor, Westway Centre, 349 Cape Road, Newton Park, 6055 Tel: 083 568 6046 Email: admin@nlfitness.co.za